{"id":482,"date":"2021-06-24T13:08:29","date_gmt":"2021-06-24T12:08:29","guid":{"rendered":"http:\/\/ezarom.com\/?page_id=482"},"modified":"2026-09-15T13:48:56","modified_gmt":"2026-09-15T09:48:56","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/ezar.om\/en\/terms-and-conditions\/","title":{"rendered":"\u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"482\" class=\"elementor elementor-482\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7383c9d e-flex e-con-boxed e-con e-parent\" data-id=\"7383c9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98b1143 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"98b1143\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Terms &amp; Conditions<\/h1>\n<p><strong>Last Updated: September 2026<\/strong><\/p>\n<p>Welcome to <strong>Ezar<\/strong>. These Terms &amp; Conditions govern your use of <strong><a href=\"https:\/\/ezar.om\/en\/\">www.ezar.om<\/a><\/strong> and your purchase of fabrics, tailoring-related products, and any associated services offered through our website.<\/p>\n<p>By accessing the website or placing an order, you agree to these Terms &amp; Conditions.<\/p>\n<h2>1. About Ezar<\/h2>\n<p>Ezar operates an online store offering fabrics and related products that may be purchased for tailoring or customization.<\/p>\n<p>Contact details:<\/p>\n<p><strong>Website:<\/strong> <a href=\"https:\/\/ezar.om\/en\/\">www.ezar.om<\/a><br \/><strong>Email:<\/strong> <a href=\"mailto:info@ezar.om\">info@ezar.om<\/a><br \/><strong>Phone:<\/strong> 98916681<\/p>\n<h2>2. Use of the Website<\/h2>\n<p>You agree to use the website only for lawful purposes.<\/p>\n<p>You must not:<\/p>\n<ul>\n<li>\n<p>Use the website for fraudulent or unlawful activities<\/p>\n<\/li>\n<li>\n<p>Attempt to interfere with the operation or security of the website<\/p>\n<\/li>\n<li>\n<p>Attempt to gain unauthorized access to accounts, systems, or data<\/p>\n<\/li>\n<li>\n<p>Copy, reproduce, or misuse website content without authorization<\/p>\n<\/li>\n<li>\n<p>Submit false or misleading information<\/p>\n<\/li>\n<\/ul>\n<p>We reserve the right to restrict or suspend access to the website where misuse is suspected.<\/p>\n<h2>3. Product Information<\/h2>\n<p>We make reasonable efforts to ensure that product descriptions, colors, images, measurements, prices, and other information displayed on the website are accurate.<\/p>\n<p>However, actual fabric colors may vary slightly due to:<\/p>\n<ul>\n<li>\n<p>Screen and device settings<\/p>\n<\/li>\n<li>\n<p>Lighting conditions<\/p>\n<\/li>\n<li>\n<p>Photography<\/p>\n<\/li>\n<li>\n<p>Differences between fabric production batches<\/p>\n<\/li>\n<\/ul>\n<p>Minor differences between the displayed image and the actual product shall not necessarily be considered a defect.<\/p>\n<h2>4. Fabric Measurements and Quantities<\/h2>\n<p>Customers are responsible for selecting the correct type, length, quantity, and specifications of fabric required.<\/p>\n<p>Where fabric is sold by length or measurement, it may be cut according to the customer&#8217;s order.<\/p>\n<p>Customers should carefully review quantities before completing payment, particularly where fabric will be cut specifically for their order.<\/p>\n<h2>5. Tailoring and Customization<\/h2>\n<p>Where tailoring, cutting, alterations, embroidery, or customization services are offered, customers must provide accurate measurements, specifications, and instructions.<\/p>\n<p>Ezar is not responsible for issues caused by incorrect measurements or instructions provided by the customer.<\/p>\n<p>Once tailoring or customization work has started, cancellation, exchange, or refund options may be restricted because the product has been prepared specifically for the customer.<\/p>\n<h2>6. Orders<\/h2>\n<p>Placing an order through the website does not automatically guarantee acceptance.<\/p>\n<p>We may cancel or refuse an order in circumstances including:<\/p>\n<ul>\n<li>\n<p>Product unavailability<\/p>\n<\/li>\n<li>\n<p>Pricing or technical errors<\/p>\n<\/li>\n<li>\n<p>Payment failure<\/p>\n<\/li>\n<li>\n<p>Suspected fraudulent activity<\/p>\n<\/li>\n<li>\n<p>Incorrect customer information<\/p>\n<\/li>\n<li>\n<p>Inability to complete a requested customization<\/p>\n<\/li>\n<\/ul>\n<p>If payment has already been collected for an order that we cancel, the relevant amount will be refunded according to the original payment method where reasonably possible.<\/p>\n<h2>7. Pricing<\/h2>\n<p>All prices displayed on the website are shown in the currency indicated at checkout.<\/p>\n<p>Prices may change from time to time.<\/p>\n<p>The price applicable to an order is normally the price displayed at the time the order is successfully submitted, except where an obvious pricing or technical error has occurred.<\/p>\n<p>Delivery, tailoring, customization, taxes, or other applicable charges may be shown separately before the customer completes payment.<\/p>\n<h2>8. Payment<\/h2>\n<p>Customers must provide valid and accurate payment information.<\/p>\n<p>Orders may not be processed until payment has been successfully confirmed.<\/p>\n<p>Payments may be processed through third-party payment gateways. Ezar is not responsible for interruptions or delays caused by external payment providers, although we will assist customers where reasonably possible.<\/p>\n<h2>9. Delivery<\/h2>\n<p>Delivery times provided on the website are estimates unless specifically stated otherwise.<\/p>\n<p>Delivery may be affected by:<\/p>\n<ul>\n<li>\n<p>Customer location<\/p>\n<\/li>\n<li>\n<p>Courier availability<\/p>\n<\/li>\n<li>\n<p>Public holidays<\/p>\n<\/li>\n<li>\n<p>Weather conditions<\/p>\n<\/li>\n<li>\n<p>Incorrect delivery information<\/p>\n<\/li>\n<li>\n<p>Events beyond our reasonable control<\/p>\n<\/li>\n<\/ul>\n<p>Customers are responsible for providing a complete and accurate delivery address and valid contact number.<\/p>\n<h2>10. Order Inspection<\/h2>\n<p>Customers should inspect their orders as soon as possible after receiving them.<\/p>\n<p>If you receive:<\/p>\n<ul>\n<li>\n<p>The wrong product<\/p>\n<\/li>\n<li>\n<p>An incorrect quantity<\/p>\n<\/li>\n<li>\n<p>A damaged product<\/p>\n<\/li>\n<li>\n<p>A product with a manufacturing defect<\/p>\n<\/li>\n<\/ul>\n<p>please contact us promptly and provide your order details and supporting photos where applicable.<\/p>\n<h2>11. Returns and Refunds<\/h2>\n<p>Returns, exchanges, and refunds are subject to our separate <strong>Refund &amp; Return Policy<\/strong>.<\/p>\n<p>Cut fabrics, tailored products, customized items, or products prepared according to customer specifications may not be eligible for return or exchange except where defective or incorrectly supplied.<\/p>\n<h2>12. Intellectual Property<\/h2>\n<p>All website content, including logos, images, text, graphics, designs, and branding, may be protected by intellectual property rights.<\/p>\n<p>You may not reproduce, distribute, modify, or commercially use such content without prior authorization.<\/p>\n<h2>13. Customer Accounts<\/h2>\n<p>If the website allows customer accounts, you are responsible for keeping your login information confidential.<\/p>\n<p>You are responsible for activity carried out through your account unless you notify us of unauthorized access.<\/p>\n<h2>14. Limitation of Responsibility<\/h2>\n<p>Ezar will take reasonable steps to provide accurate information and properly fulfil customer orders.<\/p>\n<p>However, to the extent permitted by applicable requirements, we shall not be responsible for losses caused by circumstances outside our reasonable control, including courier delays, external service interruptions, internet outages, or incorrect information provided by the customer.<\/p>\n<p>Nothing in these Terms is intended to exclude any rights that cannot lawfully be excluded.<\/p>\n<h2>15. Promotions and Discount Codes<\/h2>\n<p>Promotional offers and discount codes may:<\/p>\n<ul>\n<li>\n<p>Be valid for a limited period<\/p>\n<\/li>\n<li>\n<p>Apply only to selected products<\/p>\n<\/li>\n<li>\n<p>Require a minimum purchase amount<\/p>\n<\/li>\n<li>\n<p>Be limited to one use per customer<\/p>\n<\/li>\n<li>\n<p>Be subject to additional conditions<\/p>\n<\/li>\n<\/ul>\n<p>We reserve the right to cancel or modify promotions where necessary.<\/p>\n<h2>16. Changes to These Terms<\/h2>\n<p>We may update these Terms &amp; Conditions from time to time.<\/p>\n<p>The latest version will be published on <strong><a href=\"https:\/\/ezar.om\/en\/\">www.ezar.om<\/a><\/strong> with an updated revision date.<\/p>\n<h2>17. Contact Us<\/h2>\n<p>For questions regarding these Terms &amp; Conditions, please contact:<\/p>\n<p><strong>Ezar<\/strong><\/p>\n<p>Website: <strong><a href=\"https:\/\/ezar.om\/en\/\">www.ezar.om<\/a><\/strong><br \/>Email: <strong><a href=\"mailto:info@ezar.om\">info@ezar.om<\/a><\/strong><br \/>Phone: <strong>98916681<\/strong><\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6dce30 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"f6dce30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t<style>.elementor-element-f6dce30{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Last Updated: September 2026 Welcome to Ezar. These Terms &amp; Conditions govern your use of www.ezar.om and<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-482","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ezar.om\/en\/wp-json\/wp\/v2\/pages\/482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ezar.om\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ezar.om\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ezar.om\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ezar.om\/en\/wp-json\/wp\/v2\/comments?post=482"}],"version-history":[{"count":4,"href":"https:\/\/ezar.om\/en\/wp-json\/wp\/v2\/pages\/482\/revisions"}],"predecessor-version":[{"id":8034,"href":"https:\/\/ezar.om\/en\/wp-json\/wp\/v2\/pages\/482\/revisions\/8034"}],"wp:attachment":[{"href":"https:\/\/ezar.om\/en\/wp-json\/wp\/v2\/media?parent=482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}